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Last Updated: Dec 31st, 2008 |
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Franchised Utilities
The City of Hopewell has various private utilities, which operate in
the City under franchise agreements. This agreement allows for
private utilities to be located within the public right-of-way and/or
easements. Each utility company is solely responsible for their
respective connections, disconnections, billing, and maintenance under
the permitting authority of Code Enforcement, Engineering, and Public
Works.
 Click here for a printable PDF of the City of Hopewell utilities and services.
Electricity
Dominion Virginia Power
www.dom.com
Billing Questions:
Customer Services - 1.888.667.3000 (Mon - Fri 7:00 am to 7:00 pm)
Or mailed to PO Box 12083, Richmond, VA 23241-0083
Report Power Outages:
Emergencies and outages - 1.888.667.3000
Payments may be made via mail, over the phone, at payment centers, through automatic bank draft or via the internet.
Local Payment Centers:
Five Forks Food Mart, 2605 Berry Street, Hopewell
Unique Wireless, 5266 Oaklawn Blvd., Hopewell
Billed Monthly
Telephone Service
Verizon - Home Service (also provides cellular service, television and internet services)
www.verizon.com
Verizon provides non-cellular phone service to the area.
Billing questions: 804.954.6222 8:00 am - 6:00 pm Mon - Fri
Payments may be made via mail, telephone, or on-line.
Gas Company
Columbia Gas Company
www.columbiagasva.com
Customer Service: 800.544.8911 7:00 am - 5:30 pm Mon - Fri
PO Box 9001844, Louisville, KY 40290-1844
For emergencies and gas leaks: 800.544.5606
Payments may be made via mail, phone, internet or at authorized payment centers.
Payment Center Locations:
Oaklawn Valero, 5002 Oaklawn Blvd. or SunTrust Bank at either 200-204 North Main Street or 2nd Ave. and Poythress Street
Billed monthly and budget plans are available.
Cable and Satellite Television
Cable - Comcast
www.comcast.com
Customer Service: 866.385.2942 24 hours a day. For programming call 800.316.1619.
For initial cable set up call 866.385.2942. Numerous program options and prices are available to choose from.
Payment may be made via mail, on line, at authorized payment center locations and by telephone.
Payment Center Location: 2033 East Whitehill Road, Prince George, VA 23875
(Reformatory Road between Hopewell and Fort Lee)
Phone: 804.862.3232
Hours: Mon - Fir 8:00 am - 5:30 pm Sat - 9:00 am to noon
Satellite
A variety of satellite options are available in the area including Dish Network and DirectTV.
Water/Waste Water/Refuse
Water - Virginia American Water
www.vawc.com
Customer Services - 1.800.452.6863 (24 hours a day) or at
PO Box 70824, Charlotte, NC 28272
Report Emergencies - 1.800.452.6863 (24 hours a day)
Payments
may be made via mail, on line, at designated payment centers, or via
credit or debit card or electronic check by calling 1.866.271.5522
Billed Quarterly
Payment Centers:
Checks Cashed, 202 Cavalier Square, Hopewell
Five Forks Food Mart, 2605 Berry Street, Hopewell
Appomattox River Peanut Company, 426 South 15th Avenue, Hopewell
Waste Water - City Of Hopewell
All wastewater billing questions should be through Virginia American Water at the same number listed above.
Any sewer line problems such as back up or line breakage should be directed to 541.2210 M-F 8:30am to 5pm.
Billed quarterly in conjunction with the water bill, the same payment information applies from above.
Refuse Collection - CVWMA
www.cvwma.com
Trash collection is done either Monday or Tuesday throughout the City by Central Virginia Waste Management Authority.
Billing
for trash collection is done in conjunction with the Water/Wastewater
quarterly bill and the same payment information applies from above.
Customer Service: contact via phone at (804) 359-8413; via fax at (804) 359-8421 or email at info@cvwma.com
You may also write to them at:
Central Virginia Waste Management Authority
2100 W. Laburnum Ave., Suite 105
Richmond, VA 23227
Residents and businesses are issued toters or bins for trash collection.
For toter issues and repairs please call Hopewell Public Works at 541.2297.
For trash pick up issues please call CVWMA at 425.0500 (this is NOT a long distance number).
The
City of Hopewell currently does not offer a residential recycling
program for pick up by household. However the city does offer in
conjunction with CVWMA four recycling centralized bins for the following items:
Newspapers, Magazines and Catalogs
Includes Glossy Inserts/Slick Advertisements
No plastic bags
Mixed Paper
"Junk" Mail, Computer Paper, Phone Books and Cereal/Dry Food Boxes
No gift wrapping paper or foil
No napkins or tissues
No plastic coated paper
No hardcover books
Cardboard
Corrugated cardboard boxes
Flatten and insert into long narrow slot on bins
FLATTEN BOXES
Recycle the Following Items Together:
Cans and Foil
Aluminum Cans, Steel Food & Beverage Cans, Aluminum Foil, & Foil Products
No aerosol cans
No aluminum siding or other scrap metal
No pesticide or herbicide containers
RINSE & CRUSH LABELS ARE OKAY
Plastic Bottles
Only Narrow-Neck Bottles with a PETE or HDPE on the bottom. Includes Soda, Shampoo & Detergent Bottles and Milk Jugs
No plastic bags
No "wide-mouth" containers (tubs or cups)
No motor oil bottles
No plastic with numbers other than or
RINSE, DISCARD LIDS, CRUSH, LABELS ARE OKAY
Glass Bottles and Jars
Clear, Brown & Green Food & Beverage Containers
No caps or bottle tops of any kind
No window glass
No dishes, cook ware or drinking glasses
No ceramic, light bulbs or mirrors
The four recycling bins are located at:
Cavalier Square Shopping Center
Municipal Building Parking Lot, 300 North Main St.
Colonial Corner Shopping Center, 4100 Oaklawn Blvd
Fire Station #2, 3400 Virginia St., near Wilmington Avenue
The
City of Hopewell additionally offers a City Convenience Center for drop
off of yard waste, large appliances, tires, and certain scrap that will
not go into the regular trash collection.
Hours of Operation are: Tues., Wed., and Fri 12:30 pm - 3:30 pm and Saturday 8:00 am - 4:30 pm
The Convenience Center is located at 507 Station Street behind Fire Station #1.
Storm Water Collection
The City's storm water collection network consist of over 50 linear
miles of piping and structures. This system, which includes
Hydrologic Units J15 & G03, is part of the James Basin within the
Chesapeake Bay Watershed. It is partially governed by the
Chesapeake Bay Act (via the City's adoption of the Model Ordinance),
the Virginia Strom Water Management Act (Title 10.2, Chapter 6, Article
1.1), and the Erosion and Sediment Control regulations (City
Code/Chapter 14).
For Catch Basin and Ditch Cleaning contact the Department of Public Works at (804) 541-2295.
For Mapping and Design Standards contact the Division of Engineering at (804) 541-2230.
For Chesapeake Bay Act information, contact the Division of Planning at (804) 541-2220.
Street Lighting
We have been working with Dominion VA Power re-lamping and upgrades to
the citywide system. This program of replacing older Mercury Vapor
"open style" fixtures with new more efficient High Pressure Sodium
Vapor "enclosed style" fixtures is currently completed in the majority
of the maintenance quadrants in Hopewell. The work schedule for
remaining quadrants is subject to additional funding.
For Street Light Outages contact the Department of Public Works at (804) 541-2295.
For Re-lamping Program Information contact the City Engineer's Office
at (804) 541-2319.
Traffic Signal Lighting
The City has approximately 36 signalized intersections including three operated for emergency response.
For Traffic Signal Outages contact the Department of Public Works at (804) 541-2295.
Wastewater Collection
The city's sanitary sewer network consist of over 120 linear miles of
piping and structures. Our sewer network also extends to provide
collection for areas of Prince George County, Fort Lee, and the newly
constructed Riverside Regional Jail.
For Sewer Connection Information contact Code Enforcement at (804) 541-2226
For Sewer Line Blockages and Maintenance information contact the Department of Public Works at (804) 541-2295.
For Sewer Mapping follow this link to online maps or contact the Division of Engineering at (804) 541-2319.
Wasterwater Treatment
The Hopewell Regional Wastewater Treatment Facility Commission provides
primary and secondary treatment facilities, and maintenance of pump
stations for the city of Hopewell and the surrounding areas.
For Sewer Treatment and Capacity Information contact the Hopewell Regional Wastewater Treatment Facility at (804) 541-2210
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